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Running a business in the modern world is not an easy task to do. As global aspirations rise, economies evolve, and the workforce looks for more holistic places to perform, the modern business community has to look beyond just creating a functional product/experience and selling it. The efforts that one puts in the backend of their business have multiplied manifolds and business process modelling (BPM) has become an integral part of it. It plays a crucial role in the business development process and ensures that a company’s feet are placed on the right ground to achieve success. It allows companies to understand the end-to-end lifecycle of critical business functions early on.
In very simple terms, business process modelling refers to creating a graphical representation of business processes, workflows & related sub-processes across the departments. A good business process model consists of comprehensive & quantitative activity diagrams that give critical insights into the functioning of all business processes and activities.
These data-driven visualisations of the workflow can help your organisation in documenting workflows, surfacing key metrics, pinpointing potential gaps & organisational problems, and automating processes for maximum efficacy.
A good business process model is a collective endeavour that aims at extracting the true potential of each employee and management in an organisation. There are several key aspects that one needs to keep in mind before investing in the business process modelling process including:
BPMs are not generated manually. Rather, they are dependent on smart data-mining algorithms focusing on increasing efficiency and efficacy across departments. These algorithms use the data contained within event logs to create relevant models of workflow as they must exist.
As BPMs are an outcome of qualitative data culled to the benefits of one particular organisation, they must give an objective view of workflow in a way that exists in practice. It should include all key data points and metrics, including crucial user behaviour and quirks that otherwise might go unnoticed.
While a good BPM is individualistic for every organisation, it must contain only universally recognised visual elements to team members could easily understand them. There are two standard processes for generating BPMs – Business Process Modeling Notation (BPMN) and Unified Modeling Language (UML). Both of these offer certain visual elements that have universally recognized meanings.
There are many advantages to investing in business process modelling for your business as it helps an organisation in evolving with the times. It gives you the right strategy to face the competition and create a healthy inward work system. It can also locate opportunities for improvement by breaking the current business process down and analyzing the supporting elements.
A BPM helps an organisation in making its strategies a reality in the workspace by helping managers and executives to maintain consistency across processes in times of change. By keeping an overall eye on the process management and overall strategy of the organisation, it becomes easier to fall into new ways of working and attaining freshly defined goals without losing focus on individual performances.
A team that communicates well performs better. Clear communication between teams and departments ensures smooth functioning of the workflow, increasing efficiency. You can create a common unified language and methodology for communication that can be followed by all team members. It helps managers explain their visions clearly and new team members understand the processes quickly.
Following a good business process model ensures consistency in team performances and better control over challenges & bottlenecks. BPMs formalise existing processes for knowledge seeking, thus helping in the consistent execution of plans by removing human intervention as much as possible.
Business Process Modeling acts as a critical tool for managers to ensure that the organisational processes are fully optimised and running accurately. It encourages all team members to incrementally improve operational efficiency via valid inputs and actions directed towards business goals mapped.
A business is only as successful as its competitors are not. To gain a market advantage, you must always have an upper hand over your competition. BPM helps you in getting that by improving every aspect of your workflow and aligning employees with organisational goals.
While the whole business process modelling function is an automated response relying on data and AI, it is important to have the right resources at hand to help in creating a solid BPM. The right team will have great data insights, a key interest in AI & ML, and a vision for a great future for the organisation. Since it’s highly technical work, you can always outsource it to professionals at Vittakosh, who can help in creating the best BPMs for your business using universally accepted tools and terminologies.